Frequently Asked Questions
Find answers to common questions about ordering, products, experimental methods, and more. Our comprehensive guides cover everything you need to know about using our products. If you can’t find what you’re looking for, chat with our technical support team by clicking the Chat icon in the bottom right corner.
Registration & Account Information
How to register/log-in on the Ribobio website?
Click the โAccountโ icon at the top right corner of the page. Returning users should type in their Username and password, while new users need to click โRegister.โ
How to fill in โDepartment/Labโ during registration?
To qualify for institutional pricing and academic benefits, your account must be registered with your institutional email address and include your lab affiliation details. Please provide your research lab name or Principal Investigator’s (PI) name during registration. Our customer service team will then contact you to verify your academic status and confirm eligibility.
Can I reset password if I forgot my original password?
Please follow the reset password instructions provided. If you are having trouble, please email support@ribobio.com for immediate assistance.
How do I edit my shipping address and billing address?
You can edit your account information under โMy Accountโ.
Ordering
How quickly will I receive my order?
Delivery times vary by location. Check your order’s tracking number for specific timing. Express shipping (1-2 business days) is available at checkout.
What payment methods do you accept?
We accept all major credit cards and purchase orders from verified institutions.
Product Information
How should I store my reagents?
Storage conditions vary by product. Specific storage requirements are listed on each product page.
Do you provide Certificates of Analysis?
Yes, COAs are available for download in the Knowledge Hub and with shipment.
Experimental Controls
Why do I need a positive control in RNA interference experiments?
A positive control helps validate your experimental system by confirming that your transfection, RNA extraction, and detection methods are working properly. Using a siRNA positive control with known and expected results ensures the reliability of your RNAi experiment.
What are positive and negative controls used for in RNAi experiments?
Both controls serve distinct purposes:
- Positive controls (like validated siRNAs targeting GAPDH, ACTB, or GFP/EGFP) verify that your experimental system is working effectively
- Negative controls (non-specific siRNAs with universal or random sequences) demonstrate the specificity of your siRNA’s effect
What if my negative control groups show varying results?
While negative control groups should show similar results, some variation may occur. If you observe larger than expected deviations:
- Check the accuracy of your experimental procedures
- Consider that stress-response and immune-related genes may be particularly sensitive to external factors
- Note that these sensitive genes can show variable expression changes under experimental conditions
RNAi Troubleshooting
What are the absorption and emission wavelengths for genOFFโข siRNA fluorescent dyes?
Common fluorescent dyes have the following specifications:
- FAM: absorption at 495nm, emission at 520nm
- Cy3: absorption at 550nm, emission at 565nm
- Cy5: absorption at 643nm, emission at 667nm
How can I evaluate genOFFโข siRNA effectiveness?
You can assess genOFFโข siRNA effects through three main methods:
- Measure mRNA levels using Realtime RT-PCR
- Detect protein levels using Western blot or ELISA
- Observe cell phenotype changes using high-resolution microscopy (based on your gene of interest’s function)
Why might the same genOFFโข siRNA show different effectiveness across different cell types?
The effectiveness of genOFFโข siRNA can vary between different cell types due to several key factors:
1. Transfection Efficiency
- Different cell types have varying abilities to uptake genOFFโข siRNA
- Cell membrane composition and structure can affect siRNA entry
- Cell growth rates and density can influence transfection success
2. Target Gene Expression
- Baseline expression levels of the target gene may differ between cell types
- Regulatory mechanisms controlling gene expression vary across cell types
- Different splice variants may be present in different cell types
3. Additional Factors
- Metabolic state and cell cycle phase
- Presence of varying endogenous RNA interference machinery
- Different intracellular degradation rates of GenOFFโข siRNA
Optimization Tips
- Adjust transfection conditions for each cell type
- Validate knockdown efficiency using appropriate controls
- Consider using different delivery methods if necessary
Note: For optimal results with genOFFโข siRNA, please contact our technical support team for cell-specific transfection protocols.
How to design genOFFโข siRNA?
RiboBio offers comprehensive siRNA design services for our genOFFโข products. Here’s how to get started:
1. What We Need From You:
- Gene name or Gene ID
- Species information
- Target sequence (optional)
2. Our Design Process:
- Advanced algorithm-based sequence selection
- Off-target analysis
- Secondary structure evaluation
- Multiple siRNA designs per target for optimal results
3. Design Service Features:
- Free design service
- Multiple targeting sequences provided
- Fast turnaround time
4. Ways to submit:
- Contact our customer service at support@ribobio.com
- Submit through our online portal
Can genOFFโข siRNA designed for human genes work effectively in other species?
Generally, genOFFโข siRNA designed for one species may not work effectively in others, even for homologous genes.
Here’s why:
1. Sequence Differences
- While genes may be homologous across species, their exact sequences often differ
- Even small sequence variations can significantly impact siRNA effectiveness
- genOFFโข siRNA requires perfect sequence complementarity for optimal silencing
2. Key Limitations
- Most siRNAs cannot achieve cross-species gene silencing
- Even highly conserved gene regions may show species-specific variations
- Gene expression mechanisms can differ between species
3. Species-Specific Factors
- Different regulatory mechanisms
- Varying gene expression levels
- Species-specific splice variants
- Different cellular environments
Solutions We Offer:
- Predesigned Validated genOFFโข siRNA
- Ready-to-use validated siRNAs for common research targets
- Available for multiple species
- Experimentally validated for knockdown efficiency
- Time-saving alternative to custom design
- Custom Design Service
- Specific design for your target species
- Multiple sequence options
- Optimized for your research needs
Recommendation: Check our catalog for predesigned validated genOFFโข siRNA first. If your target isn’t available, our design service can help you select the most effective sequences for your species of interest.
Contact our technical support team for species-specific genOFFโข siRNA designs to ensure optimal knockdown efficiency.
Is low-temperature transport required for genOFFโข siRNA?
No, GenOFFโข siRNA is designed for room-temperature shipping while maintaining product stability:
1. Shipping Conditions
- Supplied as lyophilized powder
- Stable at room temperature during transport
- No cold chain shipping required
- Protected packaging ensures stability
2. Storage Requirements After Receipt
- Store at -20ยฐC to -80ยฐC
- Keep in a sealed container
- Protect from moisture
- Avoid repeated freeze-thaw cycles
3. Stability Features
- Lyophilization ensures product stability
- Maintains integrity during transportation
- Long shelf life when properly stored
Best Practices:
- Upon receipt, immediately transfer to -20ยฐC or -80ยฐC storage
- Follow resuspension protocol carefully
- Aliquot reconstituted siRNA to avoid repeated freeze-thaw
For detailed storage and handling instructions, please refer to the product manual or contact our technical support team.
Will genOFFโข siRNA degrade during long delivery times at room temperature?
No. genOFFโข siRNA lyophilized powder remains stable at room temperature for up to 2 weeks during shipping. For long-term storage after receipt, please store at -20ยฐC to -80ยฐC.
How to resuspend and store genOFFโข siRNA?
For optimal handling of genOFFโข siRNA:
1. Resuspension
- Centrifuge tube before opening
- Add RNase-free H2O or sterile ddH2O
- Prepare 20ฮผM stock solution
2. Storage
- Store aliquots at -20ยฐC to -80ยฐC
- Avoid repeated freeze-thaw cycles
For detailed resuspension protocols, please refer to the product protocol or contact our technical support.
Will repeated use affect the quality of resuspended genOFFโข siRNA stored at -20ยฐC?
To maintain genOFFโข siRNA quality:
- Store in small aliquots after resuspension
- Limit freeze-thaw cycles to less than 5 times
- Avoid repeated thawing of the same tube
For optimal storage guidelines, refer to the product protocol or contact our technical support team.
Does genOFFโข siRNA need to be annealed before use?
No. GenOFFโข siRNA is pre-annealed during manufacturing and ready to use after resuspension.
Why is the result of miRNA mimic experiments difficult to reproduce?
There are several key factors that can affect the reproducibility of miRNA mimic experiments:
1. Spatial and temporal specificity: miRNA expression and function are highly dependent on cell type, developmental stage, and physiological conditions.
2. Technical considerations:
- Transfection efficiency variations between experiments
- Quality and concentration differences in miRNA mimics
- Cell culture conditions and cell passage number
- Timing of sample collection after transfection
Recommendations for better reproducibility
- Standardize transfection protocols and conditions
- Use multiple biological replicates
- Include appropriate controls
- Document detailed experimental procedures
- Validate results using alternative methods
What are the differences between micrOFFโข miRNA inhibitors and antagomirs? How should I choose between them?
While both micrOFFโข miRNA inhibitors and antagomirs are designed to suppress miRNA function, they have distinct characteristics that make them suitable for different applications:
micrOFFโข miRNA Inhibitors:
- Single-stranded RNA oligonucleotides with chemical modifications (2′-OMe)
- Shorter sequences (typically 21-23 nucleotides)
- Ideal for cell culture experiments due to:
- Good cell membrane penetration
- Cost-effective
- High stability in cell culture conditions
- Limited in vivo stability
micrOFFโข miRNA Antagomirs:
- Cholesterol-conjugated single-stranded RNA analogs
- Additional chemical modifications (2′-OMe, phosphorothioate)
- Superior for in vivo applications due to:
- Enhanced stability against degradation
- Better tissue distribution
- Longer lasting effects
- Efficient cellular uptake without transfection reagents
- Higher cost compared to standard inhibitors
Selection Guidelines:
- For cell culture: Either option works well; inhibitors are more economical
- For animal studies: micrOFFโข Antagomirs are strongly recommended due to their enhanced in vivo stability and distribution
- For long-term studies: micrOFFโข Antagomirs provide more sustained effects
Ribobio also offers micrONโข miRNA agomir and micrONโข miRNA mimics as reliable tools for your miRNA research needs.